Topic: Client Overpaid - Credit Should Carry Over

I billed a client 130.00 but accidentally they paid 136.50 so they have a credit of 6.50. Why does this not carry over as a credit to the next invoice I create for this client. I believe this to be a very important feature. Please consider this for the next version.

Re: Client Overpaid - Credit Should Carry Over

I am considering allowing people to store and process payments and charges along side invoice in the future. Thanks for your interest and the feedback.

Re: Client Overpaid - Credit Should Carry Over

zorn wrote:

I am considering allowing people to store and process payments and charges along side invoice in the future. Thanks for your interest and the feedback.

I would also really appreciate the ability to track payments.  If a client pays a partial amount, I would love for the balance to be automatically forwarded to the next invoice.  Currently I generate a new service for the balance that will be invoiced at the next bill cycle.

In the meantime, a temporary work around for overpayment is to go ahead and create a new service at the time of overpayment with a quantity unit of 1 and a cost of a negative amount (or a positive amount with a negative quantity).  The next invoice generated will subtract that amount for the service.  You may want to call the service Credit or Balance Forward.

Re: Client Overpaid - Credit Should Carry Over

Having a client balance would be so simple to implement, too. Just a single field on the client record, and the paid value of an invoice deducting from it. But I've given up asking and waiting for Billable to be updated. Shame.

Re: Client Overpaid - Credit Should Carry Over

I think the power of Billable is that it's lightweight, not over-featured like Billings. (if you are interested why; read http://getreal.37signals.com )

Re: Client Overpaid - Credit Should Carry Over

thanks for the link.. its very informative

simulation rachat de credit

Re: Client Overpaid - Credit Should Carry Over

I've given up asking and waiting for Billable to be updated.
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Re: Client Overpaid - Credit Should Carry Over

pastafreak wrote:

I billed a client 130.00 but accidentally they paid 136.50 so they have a credit of 6.50. Why does this not carry over as a credit to the next invoice I create for this client. I believe this to be a very important feature. Please consider this for the next version.

Actually, in some fields of work this feature is essential.  I just started trying to use Billable, and the fact that Billable doesn't carry over unearned retainer paid by a client before the first invoice means that I have to (I suspect) manually enter the carry-forward balance as a "paid" amount.  What I'd like to be able to do is to elect to have "past balance" and "prior payments" shown so that credit or debt from prior bills shows up on future bills.

In a related note:  I accidentally clicked a button that created an invoice when I was trying to add an occasion of service, and I can't figure out how to delete the bogus "invoice" I hope never to send.  Inability to delete invoices that need correction (because a service was added late in the month, or because a typo was spotted in a service description) is concerning, and I can't figure out a way to do it.

Thanks!  Looking forward to the update.